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Make Your Business Recession Proof - Strategies to Thrive In and Emerge Stronger From the COVID-19 Crisis

Thursday, July 16, 2020, 8:00 PM - 9:30 PM


How successful are you ready to be?

This session is a common sense and a
revitalizing approach to marketing, networking, and most importantly, utilizing
the power of customer satisfaction and their previous relationship with you.
Bringing back your customers that you may have lost to them purchasing similar
products or services online from other vendors requires a new approach.

Action, Passion, Results!

"Action without vision, is only
passing time,

vision without action, is merely day dreaming,

but vision with action, can change the world."

        - Nelson Mandela

“Don’t fall in love with your path,
fall in love with your destination.”

Pause - Pivot – Plan your new
competitive advantage.

Who needs more customers? We all do.

With the pandemic receding, almost
every business has taken a financial hit that without new plans, processes and
service offerings, has set them back months, if not years, to get back to where
they were at the end of 2019. This webinar focuses on the strategies for business
survival during a recession and how to turn customers into raving fans.


To generate and improve sales, and to
get more customers, you need to use your relationship with them. You have to
build on it, and then be introduced to their network of potential clients. Not
focusing on your database and customer satisfaction is business malpractice.
Learn how to sustain your success by: “The Journey of 1,000 Calls” to expand
your connections, circle of influence, reputation and ultimately, your customer
database and income.


• Learn the three key customer
service ideas and directional strategies to grow your business

• Establish your strategy of pre-eminence

• Identify how to turn customers into raving fans

• Embrace the three questions to ask yourself every day to reach your goals

• Understand how to acquire referrals and then follow up with them

• Identify who your marketing and reputation network is and how to expand it

• Develop a list of new people you know to sell to

• How to improve sales in a business

• Apply your customized version of the best questions to ask anyone anytime!


• Knowing ‘the only 2 things
customers ever buy’ and how you position those as a focus of your product
/service offering

• How to thrive in a recession by creating the right question to ask your
customers and prospects

• Calculate how many people you know who can buy from you or refer you to
others by working through the “6 Degrees of Separation” exercise

• Create a draft list of ‘shiny new’ prospects

• Practice the 9 magic words of networking that will open up doors for you

• Customer service improvement strategies - learn how to put the ‘custom’ back
into customer service


This is for anyone who would like to
rethink how to boost their marketing and benefit statements that will attract
and generate more customers.


Years of Experience: 29+

Areas of Expertise: Time
Management, Employee Training, Retention and Motivation, Generational
Diversity, Client Retention, and Career Growth

Bruce Lee has been educating and
inspiring audiences with practical and proven information they can immediately
implement into the personal and professional lives and for improved business
growth or efficiency. A varied business and leadership background provides

Cost: $159

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26468 E Walker Dr, Aurora, Colorado 80016-6104
Aurora, CO 80016

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